Terms & Conditions

Palate Lane Ltd., located at 113 Arundel Street, Sheffield, S1 2NT, United Kingdom, registration Company No. 19038601. Inquiries: [email protected], telephone +44 114 833 2681.

Solid metallic culinary food preparation surfaces, commercial-grade titanium cutting boards, and related kitchenware accessories intended strictly for domestic and professional food preparation. Individual listings specify package components, dimensions, and materials. Photography demonstrates actual tools; exterior packaging might vary slightly in production.

Submitting the checkout form initiates your order. We acknowledge placement by email; the binding agreement takes effect when the board leaves our workshop. We reserve the right to decline orders due to stock shortages or unverified buyer details, returning collected funds immediately.

Listed rates appear in GBP and incorporate applicable VAT. Shipping fees calculate before final payment authorization. Accepted options: Cash on delivery, Bank transfer. In the event of a clear clerical price error, we will notify you before shipping to confirm the corrected price or cancel the order.

Shipping choices, schedules, and rates appear on the Delivery & Payment page. Responsibility for the parcel transfers to you upon physical receipt.

Images display the exact items we manufacture and pack. Titanium tones on your display depend on monitor profiles, software, and ambient lighting; minor tonal shifts are normal and do not qualify as flaws or reasons for cost-free returns. Exact dimensions, metal grades, and package contents are listed on each product page.

We remain accountable for your order until the carrier delivers it to you or your designated recipient at your shipping address. Liability for loss or damage shifts to you at delivery. Please document any external transit damage with the carrier immediately and notify our team within 48 hours.

You can send items back within 30 days of receipt under the terms outlined on our Returns page. In accordance with the Consumer Rights Act 2015, all Palate Lane solid titanium boards are warranted to be of satisfactory quality, fit for intended culinary purpose, and free from manufacturing structural defects for 24 months from the date of purchase.

• Custom laser-engraved or personalized titanium cutting boards
• Perishable culinary items or organic care oils shipped alongside equipment
• Titanium boards unsealed from their protective sanitary film and used in direct contact with raw foodstuffs
• Goods irrevocably mixed or altered with abrasive cleaning compounds post-delivery
• Digital culinary guides, instruction manuals, or downloadable media unsealed after purchase

Palate Lane Ltd. limits its total liability for any claim arising from order processing, product quality, or delivery to the total purchase price paid for the specific order or £80.00, whichever is lower. Nothing stated in these conditions excludes statutory liability that applicable statutes forbid excluding.

Customers must be 18 years of age or older to buy from this store. Use all boards and kitchen tools strictly according to their instructions; our goods do not replace medical guidance.

These terms are governed by and construed in accordance with the laws of England and Wales, subject to the jurisdiction of the courts of the United Kingdom. When direct communication fails to resolve a dispute, jurisdiction belongs to the appropriate court covering our registered office, preserving all non-waivable consumer protections in your local territory.

Reach us at [email protected] or phone +44 114 833 2681 throughout Mon-Fri 09:15-18:00. We resolve all inquiries within one business day.

Merchant

Palate Lane Ltd.

Registered address

113 Arundel Street, Sheffield, S1 2NT, United Kingdom

Email

[email protected]

Phone

+44 114 833 2681

Working hours

Mon-Fri 09:15-18:00

Registration

Company No. 19038601