Palate LaneOur 30-day guarantee
Test Palate Lane in your kitchen. If it falls short of expectations, return it within 30 days for a complete refund on the item.
The promise
Send your order back within 30 days of arrival for any reason. We issue refunds via your initial payment method within 3 business days of intake.
30-day returns
Applicable for any reason, including a simple change of mind.
Insured delivery
Freight damage or lost shipments are replaced or refunded at our expense.
Secure payment
Payment by cash upon receipt or direct bank transfer: no credit card numbers required or stored.
How to claim
- Message [email protected] and include your order reference.
- We send return instructions and the warehouse address within one business day.
- Post the package back; we confirm your refund as soon as our depot inspects it.
Review the complete terms on our Returns policy and Delivery terms pages.